Step 1: Click “Get Started”
Complete a short form so we can schedule your free quote by phone, Zoom, FaceTime, or in person.
See details → Step 1 of 4Real tax experts maximize every dollar for you
Unlimited help from specialists who know where to find every credit and deduction so you file with confidence, guaranteed.
100% Accuracy Check
Audit Protection Included
24/7 Support
File from Home
★★★★★Client rated experience
21–45 daysTypical IRS refund window
Minutes to startFree quote no commitment
How it works
A simple, guided flow then a pro reviews and quotes your return.
Step 2: Basic Info
Tell us about your filing status and situation so we can tailor the next steps.
See details → Step 2 of 4
Step 3: Income & Deductions
Share your income and possible deductions. We’ll identify every credit you qualify for.
See details → Step 3 of 4
Step 4: Expert Review & Free Quote
A tax professional reviews your return for accuracy and maximized credits, then gives you a refund estimate and custom pricing based on required forms.
See details → Step 4 of 4Why choose Metatax
Fortune 500 polish with hands on guidance from real tax professionals.
100% accuracy
Every return is checked by a professional before filing.
Maximum refund
We search every credit and deduction you qualify for.
Audit protection
Dedicated help if the IRS has questions.
24/7 support
Chat anytime; phone/video or in-office by appointment.
File from home
Everything handled remotely with a real pro.
Flexible meetings
Zoom, phone, FaceTime, or in person your choice.
Stay tax smart all year
Short tips, deadlines, and updates no spam.
Knowledge Base
Straight answers to the most common tax questions.
The "Big Beautiful Bill": What Recent Tax Changes Mean
Understand how the latest legislation could impact your filing and refund.
See more
Rules for Claiming a Dependent
Who qualifies as your dependent—and how it affects your credits.
See more
IRS Identity Verification Online Tools
How to verify your identity with the IRS to avoid refund delays.
See more
Married: Should We File Jointly or Separately?
Weigh the pros and cons before you choose a filing status.
See more
Form 1095 A: When you need it & How to Use it
Enrolled in marketplace coverage? Here’s how Form 1095A fits in.
See more
Hidden Ways to Boost Your Tax Refund
Less obvious moves that may increase your refund this season.
See moreVisit or Contact Us
Address245 Riverside Avenue, Unit 100, Jacksonville, FL 32202
HoursMon–Sat, 9:00 AM 9:00 PM (ET)
Phone(813)904.2804
Email[email protected]
Frequently Asked Questions
How much do you charge?
Fees depend on the IRS forms needed to optimize your return. We review your situation first and then give a custom quote before filing.
Where is your office?
Our headquarters are at 245 Riverside Ave, Jacksonville, FL 32202. You’re welcome to visit. If you’re not nearby, we can meet at a professional location with your tax professional or connect via Zoom, FaceTime, phone, or email. We serve clients nationwide tell us your preference and we’ll accommodate.
How soon after I submit the form will you contact me?
Usually within an hour. We confirm your submission and introduce your tax preparer, who starts preparing your quote right away.
How long does it take to receive my refund?
In peak season, many refunds take 21–45 days. Prior IRS debts, child support, or student loans can delay timing. We reply to messages within 24 hours year-round.
Can I contact Metatax with questions?
Yes, reach us by email, website, call, or text anytime. Texts are typically answered quickly; emails within 24 hours.
Do I need a W2 to file?
No. If you run a small business, we can file using your business documentation.
Is my refund going to your bank account?
No. Refunds do not pass through our bank account. A third-party bank may process and transfer funds to the account you provide or issue a check.
How will I receive my refund once the IRS releases it?
Choose direct deposit (typically within 24 hours after IRS release) or a check mailed or arranged for pickup.
Do you file my taxes right after I fill out the website form?
No. We call to confirm, provide a quote, and file only after your authorization and signature. We never submit taxes without explicit approval.
Am I eligible for a cash advance up to $7,000?
Eligibility requires a net positive return. Existing obligations (IRS, child support, student loans) may affect approval. Final decisions are made by the lender.
Am I guaranteed a $7,000 cash advance?
No. Many are approved, but amounts and approvals vary by each bank’s criteria and other factors.
How do I apply for my $50 referral fee?
Your referral should list your name when submitting the form or tell their preparer during initial contact to ensure you get credit.
When do I receive my $50 referral fee?
Within 24 hours after your referral’s net positive return is processed by the IRS. If you don’t receive it, contact us and we’ll resolve it.
FAQ content adapted from mymetatax.com.
If you are on mobile and not redirected, click here.